Privacy Statement

Privacy Statement

1. Privacy at a Glance

General comments

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy, which is included below.

Data collection on this website

Who is responsible for data processing on this website?

Data processing on this website is carried out by the website administrator. Their contact information can be found in the “Information about the controller” section of this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, because you provide it to us. This may include, for example, information you enter in a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This primarily consists of technical data (e.g., internet browser, operating system, or time of your visit to the page). The collection of this data occurs automatically as soon as you visit this website.

What do we use your information for?

Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information, free of charge, regarding the source, recipients, and purpose of your stored personal data. In addition, you have the right to request the correction or deletion of this data. If you have given consent to the processing of data, you may withdraw this consent at any time with future effect. Furthermore, under certain circumstances, you have the right to request the restriction of the processing of your personal data.You also have the right to file a complaint with the competent supervisory authority.

Please feel free to contact us at any time regarding this matter or any other questions related to data protection.

2. Hosting

We host our website's content with the following provider:

DomainFactory

The provider is DomainFactory GmbH, c/o WeWork, Neuturmstraße 5, 80331 Munich (hereinafter “DomainFactory”). When you visit our website, DomainFactory records various log files, including your IP addresses.

For more details, please see DomainFactory’s privacy policy: https://www.df.eu/de/datenschutz/.

The use of DomainFactory is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. To the extent that consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, provided that the consent covers the storage of cookies or access to information on the user’s end device (e.g., for device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

Processing on behalf of

We have entered into a data processing agreement (DPA) for the use of the aforementioned service. This agreement is required under data protection laws and ensures that this service processes the personal data of our website visitors solely in accordance with our instructions and in compliance with the GDPR.

3. General guidelines and required information

Data Protection

The administrators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data protection laws and this privacy statement.

When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This privacy statement explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g., when communicating via email) may involve security risks. It is not possible to completely protect data from access by third parties.

Note regarding the responsible authority

The data controller for this website is:

smart media solutions GmbH
Milanstraße 14
58708 Menden

Phone: 02373 760660
E-Mail: info@smartmedia24.de

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Retention period

Unless a more specific retention period is stated in this privacy statement, we will retain your personal data until the purpose of the data processing no longer applies. If you submit a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted, unless we have other legally permissible reasons to retain your personal data (e.g., retention periods under tax or commercial law); in the latter case, the deletion will take place as soon as these reasons no longer apply.

General information about the legal basis for data processing on this website

If you have given your consent to the processing of your data, we process your personal data pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, insofar as special categories of data are processed in accordance with Article 9(1) of the GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Article 49(1)(a) of the GDPR. If you have given consent to the storage of cookies or to access to information on your end device (e.g., via device fingerprinting), data processing also takes place on the basis of Section 25(1) of the TTDSG. Consent may be withdrawn at any time. If your data is necessary for the performance of a contract or for taking pre-contractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data, to the extent that it is necessary for compliance with a legal obligation, on the basis of Article 6(1)(c) of the GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The following sections of this privacy statement provide information on the relevant legal bases in each individual case.

Note regarding the transfer of data to the U.S. and other third countries

Among other things, we use tools provided by companies based in the U.S. or other third countries that are not considered safe from a data protection perspective. When these tools are in use, your personal data may be transferred to these third countries and processed there. Please note that these countries cannot guarantee a level of data protection comparable to that of the EU. For example, U.S. companies are required to provide personal data to security agencies, and you, as the data subject, cannot take legal action against this. It cannot therefore be ruled out that U.S. authorities (e.g., intelligence agencies) may process, analyze, and permanently store your data located on U.S. servers for monitoring purposes. We have no influence over these processing activities.

Withdrawal of your consent to data processing

Many data processing activities are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of the data processing that took place prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

WHEN DATA PROCESSING IS BASED ON ARTICLE 6, PARAGRAPH 1, POINTS (e) OR (f) OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE APPLICABLE LEGAL BASIS ON WHICH THE PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY STATEMENT. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21, PAR. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21, PAR. 2 OF THE GDPR).

Right to appeal to the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State where they have their habitual residence, where they work, or where the alleged violation occurred. This right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically—based on your consent or in fulfillment of a contract—provided to you or to a third party in a commonly used, machine-readable format. If you request that the data be transferred directly to another data controller, this will be done only to the extent that it is technically feasible.

Access, correction, and deletion

Under applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its source and recipients, as well as the purpose of the data processing, and, where applicable, the right to have this data corrected or deleted. For this purpose, as well as for any further questions regarding personal data, please feel free to contact us at any time.

Right to restriction of processing

  • You have the right to request that we restrict the processing of your personal data. You may contact us at any time to exercise this right. The right to restriction of processing applies in the following cases:

     

  • If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. During the verification period, you have the right to request restriction of the processing of your personal data.

     

  • If the processing of your personal data has taken place or is taking place unlawfully, you may request restriction of data processing instead of erasure.

     

  • If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.

  • If you have objected pursuant to Article 21(1) of the GDPR, a balancing of interests must be conducted between your interests and ours. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

    If you have restricted the processing of your personal data, such data—apart from its storage—may be processed only with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of substantial public interest of the European Union or a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to promotional emails

The use of the contact information published in accordance with the legal requirement to include an imprint for the purpose of sending unsolicited advertising and informational materials is hereby prohibited. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example via spam emails.

4. Data collection on this website

Cookies

Our website uses so-called “cookies.” Cookies are small data files that do not harm your device. They are stored temporarily on your device for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted as soon as you leave the website. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third parties (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g., cookies for processing payment services).

Cookies serve various functions. Many cookies are technically necessary, as certain website features would not work without them (e.g., the shopping cart feature or video playback). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for the electronic communication process, for providing certain functions you have requested (e.g., the shopping cart function), or for optimizing the website (e.g., cookies for measuring website traffic) (necessary cookies) are stored pursuant to Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and similar recognition technologies, processing takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent may be withdrawn at any time.

You can configure your browser to notify you when cookies are set and to allow cookies only in specific cases, to disable the acceptance of cookies for certain cases or in general, and to enable the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this privacy statement.

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically sends to us. These include:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the connecting computer
  • Time of the server request
  • IP address

This data is not linked to other data sources.

The processing of this data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring the technical integrity and optimization of its website—for this purpose, it is necessary to record the server log files.

Contact Form

When you send us a request via the contact form, we store the information from the form, including the contact details you provided, so that we can process your request and in case we have any follow-up questions. We will not share this information without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, insofar as your request relates to the performance of a contract or is necessary for taking pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of requests addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), to the extent that it has been requested; consent may be withdrawn at any time.

The information you provided in the contact form will be retained by us until you request that we delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

Request by email, phone, or fax

When you contact us via email, phone, or fax, your request—including all resulting personal data (name, request)—is stored and processed by us for the purpose of handling your request. We do not disclose this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, insofar as your request relates to the performance of a contract or is necessary for taking pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of requests addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), to the extent that such consent has been requested; consent may be withdrawn at any time.

The data you send us via contact requests will remain with us until you request that we delete it, withdraw your consent to its storage, or the purpose for data storage ceases to apply (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.

 

5. Plug-ins and tools

YouTube with enhanced data protection

This website contains videos from YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they view the video. However, the enhanced privacy mode does not necessarily prevent data from being transmitted to YouTube partners. For example, YouTube connects to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection is established with YouTube’s servers. In doing so, information about which of our pages you have visited is transmitted to the YouTube server. If you are logged into your YouTube account, you allow YouTube to link your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

In addition, after a video is started, YouTube may store various cookies on your device or use similar recognition technologies (e.g., device fingerprinting). This allows YouTube to obtain information about visitors to this website. This information is used, among other things, to track video statistics, improve user-friendliness, and prevent fraud attempts.

If applicable, further data processing operations may be triggered after a YouTube video is started, over which we have no control.

The use of YouTube is in the interest of an attractive presentation of our online offering. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If consent has been requested for the relevant purpose, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

For more information about data protection on YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.

Google Fonts (local hosting)

This page uses Google Fonts, which are provided by Google, to ensure consistent font display. The Google Fonts are installed locally. No connection is made to Google's servers.

For more information about Google Fonts, visit:  https://developers.google.com/fonts/faq You can find their privacy policy here: https://policies.google.com/privacy?hl=de.

Google Maps

This website uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the features of Google Maps, it is necessary to store your IP address. This data is typically transmitted to a Google server in the U.S. and stored there. The provider of this page has no influence over this data transfer. If Google Maps is activated, Google may use Google Fonts to display fonts uniformly. When you open Google Maps, your browser loads the necessary web fonts into the browser cache to display text and fonts correctly.

The use of Google Maps serves the purpose of presenting our online offering in an appealing manner and making the locations indicated on our website easy to find. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. To the extent that consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

The transfer of data to the U.S. is based on the European Commission’s standard contractual clauses. For more information, please visit: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information about how user data is handled, please see Google's Privacy Policy: https://policies.google.com/privacy?hl=de

Google reCAPTCHA

This website uses “Google reCAPTCHA” (hereinafter “reCAPTCHA”). The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to verify whether data entry on this website (e.g., in a contact form) is performed by a human or by an automated program. To do this, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. This analysis begins automatically as soon as the website visitor accesses the website. For the analysis, reCAPTCHA evaluates various data (e.g., IP address, duration of the website visitor’s stay on the website, or the user’s mouse movements). The data collected during the analysis is transmitted to Google.

The reCAPTCHA analyses take place entirely in the background. Website visitors are not notified that an analysis is taking place.

The storage and analysis of the data are carried out pursuant to Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its website against misuse through automated spying and against spam. If consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

For more information about Google reCAPTCHA, please refer to Google’s Privacy Policy and Terms of Service via the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.